Privacy Policy

PRIVACYSTATEMENT of DPOAssociates bv  version 2.0

Company Name: DPOAssociates bv (DA)

Address: Guido Gezellelaan 113/1, B – 3550 Heusden-Zolder

Tax nr.: BE0781.552.160

Since we comply with the GDPR/AVG – Legislation in force since 25/05/2018, we present you this privacy statement.

However, if you still have questions after reading this statement, you can always contact our data protection officer or DPO (Data Protection Officer) via this route:

  1. WHAT:

In this we explain how we handle your personal data, what your rights are, how you can assert them, etc.

Terms used :

  • Personal data : the GDPR/AVG means all information that could identify a natural person, directly or indirectly. Further referred to as “data.” So it is NOT about company data!!
  • Processing : collecting, recording, organizing, structuring, storing, updating or changing, retrieving, consulting, using, providing by transmission, dissemination or otherwise making available, aligning or combining, blocking, deleting or destroying data.


We process the following personal data from you:

  • Name, address, telephone number and/or mobile number and e-mail address

This information has come to us by:

  • 1. That you have provided them to us yourself during or prior to a personal interview
  • 2. By registering and logging in to our website:

We do not collect data in any other way.


We do this with the aim of getting or staying in touch with you regarding services and/or goods to be provided, following up on services and/or goods provided or to be able to answer all your questions. This is a pre-contractual or contractual relationship.

If, as an exception, we receive other personal data from you privately, this will only be used for 1 specific purpose and only temporarily stored. :


We will keep your data as long as you use our internet application and as long as we need your personal data to be able to offer you a certain service or product.

More specifically:

  • Commercial books:  7 years  in original or electronic form, with the retention period starting from 1 January of the year following the closing of the financial year. Here we follow Article III.86 Code of Economic Law and Article 9 of the Royal Decree of 12/09/1983 implementing the law of 17/07/1975 on the bookkeeping of our company.
  • Justifying documents:  7 years  in original or electronic form, with the retention period starting from the closing of the financial year. Here we follow Article II.86 Code of Economic Law.
  • Documents that do not serve as evidence against third parties:  3 years  in original or copy, again Article III.86 of the Code of Economic Law applies.


For this processing, we take the  appropriate technical and organizational  measures to optimally protect your data, taking into account the nature of the data and the associated risks. We do not store any special personal data and have the following measures in place for the security of your data:

  • The computers on which data is processed are protected by default with a username and a complex password.
  • All computers are equipped with a Small Office Security solution, which is of course always kept “up-to-date” and automatically performs multiple scans. All Windows installations are automatically updated. The installation is checked at least once a month and, if necessary, started manually.
  • The data is stored on a part of the disk that is configured as a “data vault.” This is encrypted and only accessible after starting up the computers + Windows login + opening a password vault.
  • To avoid data loss if the computers are lost, we make daily backups to an encrypted cloud environment.
  • All passwords are managed and stored in the cloud environment.
  • Our employees are fully informed about the safe handling of your personal data and are bound by their employment contract to secrecy.
  • No data is kept on paper due to the possibility of online registration and is not accessible to unauthorized persons.

History teaches us that no risk can be completely avoided and should we become aware of unauthorized access to our IT systems or unauthorized alteration, damage or possible loss of your data, we will immediately take  all necessary steps  to mitigate this risk . minimize and avoid in the future. As a result, the possible damage for you will also be very limited.



General visitor data is kept on the website of our company. In this context, in particular, the IP address of your computer, any user name, the time of retrieval and data that a visitor’s browser sends, can be registered and used for statistical analyzes of visiting and clicking behavior on the website. We also optimize the operation of the website with this. We try to anonymize these data as much as possible. This information is never provided to third parties.


Our website uses Google Analytics to track how surfers use our website and how effective our Adwords ads are on Google search result pages. The information thus obtained, including the address of your computer (IP address), will be transferred to and stored by Google on servers in Ireland, Dublin. Read  Google’s privacy policy  for more information, as well as the specific  privacy policy of Google Analytics .

Google uses this information to keep track of how our website is used, to provide us with reports about the Website and to provide its advertisers with information about the effectiveness of their campaigns. Google may provide this information to third parties if Google is legally obliged to do so, or insofar as these third parties process the information on behalf of Google. We have no influence on this. We have not allowed Google to use the obtained analytics information for other Google services.


Our website includes buttons to promote or share pages on social networks Facebook, Instagram, Twitter and LinkedIn. These buttons are realized by code provided by the social media channels themselves. This code places, among other things, a cookie (see above).

Read the privacy statement of these social networks (which can change regularly) to see what they do with your personal data that they process with this code.


We offer a newsletter with which we want to inform interested parties about news, our services and related matters. Your e-mail address will only be added to the list of subscribers with your explicit consent. Every newsletter contains a link with which you can unsubscribe. The subscriber file of the newsletter is not provided to third parties.


Would you like to fill in the contact form on our website? Normally we use email to communicate with you


We use cookies when offering electronic services. A cookie is a simple small file that is sent along with pages from this website and stored by your browser on the hard drive of your computer. We use cookies to remember your settings and preferences when you click them to agree. According to privacy-by-design, the analytical cookies are set to off by default. You can also disable these cookies via your browser.
For more information, you can consult our  Cookie Statement  .


We pass on your data to the following parties for the purposes stated below;

  • The bookkeeper to comply with our legal accounting requirements;
  • For employees: The social secretariat for the purpose of calculating wages;
  • The supplier of this application for the purpose of ensuring the security and operation of this internet application.

PS This only concerns your general personal data and will not be passed on to organizations and/or persons for marketing purposes.

For other parties, we only do this with your express permission or on your instructions.

We conclude processing agreements with the above-mentioned parties, which stipulate that they must also comply with the GDPR/AVG guidelines.

We will at all times ensure that your personal data  will NOT be  stored outside the EEA without a solid guarantee from any relevant parties that they also fully comply with the GDPR / AVG legislation.


Below is a summary of your rights regarding the processing of your personal data, whether they apply and how you can exercise them:

  • Inspection : You have the right to request access to what data we have about you and if there are errors or omissions, request correction, addition and even deletion. art. 12-13-14
  • Right to rectification : Art. 15 You have the right to amend your personal data.
  • Attention! : If you request deletion, this can only be done provided we no longer need your data for reasons other than those referred to in our purpose description point 3.

Think especially of tax and social legislation.

  • Transferability : If you want to change service provider, we will hand over your personal data in a digitally readable standard format to the new organization. art. 19
  • Objection to automated decision-making and profiling: Since we do not implement this, this does not apply.
  • Objection to data processing : This only applies if your data is used for direct marketing, but since we do not perform this either, this does not apply.
  • Right to transparency : You will be informed about the content of this privacy statement via this link, as an attachment to any electronic contact and visibly posted in our offices.

A debit can be provided to you on simple request.

If you want to exercise one or more of these rights, please request this in writing with proof of your  double Opt-In verification by email  and we will respond within 30 days.


If you do not agree with the way we handle your personal data, respect your rights or this privacy statement, please let us know first so that we can respond appropriately.

You can always submit a complaint to the Data Protection Authority = GBA (the old Privacy Commission) via   in 1000 Brussels, Drukpersstraat 35 or by mail to  or by telephone on 02/274.48.00


This privacy statement comes into effect on 09/01/2022.

We reserve the right to change this privacy statement at any time.